Infortrend classifies products into several warranty categories based on their age and condition: Standard Limited Warranty (3 Years) : Covers most hardware defects in material and workmanship. Batteries (2 Years) : Specific two-year coverage for battery components. SSD Products
Email the support team for your region (e.g., Americas, EMEA, APAC). Addresses are listed on the “Contact Us” page.
I can provide the direct regional support contacts or guide you through troubleshooting steps. Share public link
: Provides "Next Business Day" replacement part dispatch. infortrend warranty check
: Media and software conformance are guaranteed for 90 days from delivery. Infortrend Service & RMA Process
Within the EonOne or SANWatch management software under the "System Information" or "About" tab.
to register your product or track repair status. You will need to log in to issue a ticket or check existing warranty details. Required Information : Ensure you have your product name model name serial number Addresses are listed on the “Contact Us” page
To check your , you must typically provide your product's Serial Number or Service ID through the official Infortrend Service Center . Most Infortrend hardware comes with a standard three-year hardware limited warranty . How to Check Your Infortrend Warranty
It is important to know what the warranty does not cover to avoid surprise costs. As per Infortrend's terms, the warranty generally does not cover: Damages from natural disasters or environmental hazards. Misuse, improper installation, or lack of maintenance. Products altered or repaired by unauthorized personnel.
An extended warranty must be purchased . Waiting until after the warranty has expired will likely make you ineligible for extension. : Media and software conformance are guaranteed for
The portal will generate a summary page indicating the original ship date, the warranty type assigned at purchase, and the exact expiration date. Standard Infortrend Warranty Tiers Explained
: Enter the serial number and describe any issues to confirm if the device is currently under a "Regular Warranty" (typically 3 years) or an "Extended Warranty". Infortrend Warranty Tiers & Coverage
This comprehensive guide will walk you through everything you need to know about performing an Infortrend warranty check, understanding coverage levels, and managing your enterprise storage lifecycle. Why You Must Regularly Check Your Infortrend Warranty
Look for a sticker on the chassis. It is typically located on the top, side, or rear panel near the power supply units. The serial number is clearly marked as "S/N" and contains a mix of alphanumeric characters.