. It provides authorized dealers and specific internal users with a streamlined interface to manage case management and track the lifecycle of parts orders. Salesforce Accessing the PartsViz Portal Users typically access PartsViz through a secure Dealer Access Request Form or the standard CWS (Caterpillar Web Security) login
Relieved, Elias finally turned off his flashlight. Because Sarah had the right login access
Getting the Partsviz CAT login right is a leverage point: fix it, and you free dozens of downstream workflows to run smoothly.
The login portal ensures that only authorized personnel—such as warehouse managers, procurement officers, or field service technicians—can access sensitive part schematics and pricing. partsviz cat login
If you don’t receive the email, check spam/junk folders or contact your internal PartsViz administrator.
: Track parts specific to a single piece of equipment.
Even with the correct steps, login failures happen. Below are the most frequent issues reported by users and how to resolve them. Because Sarah had the right login access Getting
At a strategic level, PartsViz provides data and transparency. By scrutinizing the system for valuable information on backorders, Caterpillar can identify bottlenecks, forecast demand, and make data-driven decisions to optimize the entire supply chain for Middle East, Europe, Africa, and other regions.
If you are a first-time user, your system administrator should have sent a welcome email containing a temporary password. You will be forced to change this upon your first successful login.
, your dealer can enable access to extended tools like PartsViz, VisionLink, or SIS 2.0 using those same credentials. Salesforce Key Features of the Platform : Track parts specific to a single piece of equipment
. It allows dealers and customers to monitor the status of parts orders in real-time, helping to manage supply chain expectations and reduce machine downtime. Salesforce Login & Access Requirements To access the PartsViz portal, users must have a CWS ID (Caterpillar Web Security ID)
: The form requires a CWS ID , Dealer Code, and the specific "Request Type," such as Order Tracking and Visibility or Parts Dealer (Case Management) .
Many modern PartsViz CAT implementations require MFA. After entering your password, you may be prompted to enter a code sent to your email or authenticator app (e.g., Google Authenticator, Microsoft Authenticator).
┌────────────────────────────────────────────────────────┐ │ PartsViz Dashboard Overview │ ├────────────────────────────────────────────────────────┤ │ [Order Tracking] --> Live Transit & ETAs │ │ [Case Management] --> Dealer-to-CAT Communications │ │ [SIS Integration] --> Schematics & Factory Fits │ └────────────────────────────────────────────────────────┘ 1. Order Tracking and Visibility (OTV)