Acrosup64.dll Is Not Marked For Installation -
: If you are deploying via GPO or SCCM, manually extract the MSI and the MSP (patch) file into a new folder. Use the command line msiexec /a [path_to_msi] /p [path_to_msp] to administrative-install the patched version into a flat folder before running the final setup.
If you are trying to install, update, or uninstall Adobe Acrobat or Adobe Reader, you might encounter this error message:
Instead of downloading the DLL individually, reinstall the complete Adobe Acrobat/Reader package using the official installer.
Most forums will tell you to:
If these steps do not work, you may need to check the Windows Installer log files to find the exact source of the conflict, as discussed in Patch My PC support forums .
Open File Explorer and delete the main application directories: C:\Program Files\Adobe C:\Program Files (x86)\Adobe
When this error strikes, it abruptly halts the installation process, leaving users unable to deploy or update their essential PDF tools. Understanding the root causes and implementing systematic troubleshooting steps can quickly resolve this issue. Root Causes of the Error acrosup64.dll is not marked for installation
Ensure that the installer package matches your Windows operating system architecture. If you are running a 64-bit version of Windows, explicitly download the 64-bit installer for Adobe Acrobat/Reader rather than relying on an automatic web installer stub that might default to a 32-bit package. Advanced Troubleshooting: Manual Registry Cleanup
Online installers often have connection issues or download corrupted components. The offline installer (full executable) is more reliable.
This is rarely a "virus" or a "corrupt OS." It is a . : If you are deploying via GPO or
. It indicates that the Windows Installer has encountered a conflict with a specific DLL file, often due to corrupted registry keys or leftover files from a previous installation. Recommended Fixes 1. Use the Adobe Acrobat Cleaner Tool
The error appears during installation, repair, or update of Adobe Acrobat/Reader. The installer may roll back or stop without completing.
The next time you see this error, don't curse the computer. Recognize it for what it is: A tiny miscommunication between an installer and an operating system. And now, you have the map to fix it. Most forums will tell you to: If these
Few things are more frustrating than an application refusing to install, especially when you're met with an obscure, cryptic error message. For IT administrators and home users alike, the "acrosup64.dll is not marked for installation" error has been a persistent and vexing problem associated with Adobe Acrobat and Adobe Reader. This error typically presents itself as and can effectively prevent you from installing, updating, or even uninstalling Adobe software.
10–20 minutes using the cleaner tool.