Sometimes the key code does not work. Here is how to fix it. It is easy to mix up the number zero and the letter O. Match the versions. A version 4 key code will not work on version 3 software. Check the hardware key. Some versions need a USB stick plugged into the PC to work. If you want to move forward, tell me: What version of GP-Pro EX are you using? Are you getting a specific error message ? Do you have a USB license key or just a text code? Share public link
If you are using a standard industrial PC, you might be provided with a alongside the alphanumeric Key Code.
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No software is perfect. WinGP suffers from a somewhat dated aesthetic. While functional, the default widgets and graphics look like they belong in the Windows XP era. Creating a "Modern UI" requires significant graphic design work by the developer, importing custom bitmaps and PNGs.
Restart the WinGP runtime application for the permanent license to take effect. Common Troubleshooting Issues with WinGP Licenses Sometimes the key code does not work
You put the code into the GP-Pro EX software before you send the project to your PC. Go to the Project menu. Click on System Settings. Select Display Unit. Click the WinGP tab. Type the code into the Key Code box. Troubleshooting Common Problems
This solution is beneficial for applications requiring high processing power or seamless integration with other Windows applications. In many ways, it functions like a runtime for your HMI project. Match the versions
Depending on your software version, there are two primary methods for entering the key code: During Installation 38.3.2.1 Install Procedure - WinGP - Pro-face
WinGP requires a to activate its runtime on an industrial PC.
| Scenario | Description | |----------|-------------| | Initial Installation | Key code entered during setup to activate trial or permanent license. | | Runtime Activation | WinGP runtime on a panel PC prompts for key code before running projects. | | Transfer from Proface HMI | Some workflows require key code when migrating a project to a Windows PC. | | Dongle Replacement | If a USB license dongle fails, a new key code may be issued by Proface support. |
Need support? For lost, corrupted, or invalid key codes, contact your regional Proface technical support center or your automation distributor. Have your device’s Hardware ID and proof of purchase ready.