Copy the entire agent installation directory and driver store to the offline machine (via USB, DVD, etc.).
In a standard online installation, the driver is deployed automatically when the Deep Security Agent is installed or activated.
: Open a command prompt as an administrator and run sc query AMSP (and tmcomm , tmactmon , tmevtmgr for versions 12.5 or older) to see if they are active.
: On Linux servers, configure your package manager ( yum versionlock or apt-mark hold ) to prevent automated kernel updates from running ahead of your Deep Security Agent compatibility validation. Copy the entire agent installation directory and driver
Did this error occur immediately after an or a Deep Security upgrade ?
Subscribe to Trend Micro's Kernel Support Package notifications to know exactly when new Linux distributions are fully supported.
Q: Can I install Trend Micro Deep Security offline? A: Yes, you can install Trend Micro Deep Security offline by downloading the installation files and installing them manually. : On Linux servers, configure your package manager
If you are currently troubleshooting this issue, let me know:
Trend Micro Deep Security provides robust threat protection for businesses and individuals. The anti-malware driver is a critical component of Deep Security, and its installation is crucial for effective threat protection. If you encounter issues with the anti-malware driver not being installed or offline installation problems, follow the troubleshooting steps outlined in this article to resolve the issue. With proper installation and configuration, Trend Micro Deep Security can provide comprehensive security and peace of mind for your digital assets.
and Trend Micro Solution Platform services should be "Running". Q: Can I install Trend Micro Deep Security offline
To stop this issue from happening across your infrastructure in the future, implement these best practices:
Once you resolve the “Anti-Malware Driver Offline Not Installed” error, implement these best practices:
Open an Administrative Command Prompt and check if the core drivers are running: sc query tmactmon sc query tmevmgmt sc query trendmgr Use code with caution.
: Use the Command Prompt to stop and delete leftover driver services: sc stop tmactmon / sc delete tmactmon sc stop tmcomm / sc delete tmcomm sc stop tmevtmgr / sc delete tmevtmgr
Anti-Malware: Driver offline / Not installed - Deep Security